Multi-Functional Teams is one of the hardest principles to implement and follow. For many years
Departments create silos for two main reasons. Foremost once you establish a group with a different identity, by design you created “we” (the group) and “them” (everyone else) behavior. Second, the communication channels are within the specialized group (where people have a lot in common) and not between groups.
In today’s organizations, silos are one of the leading reasons for the difficulties they experience. In a world of uncertainty, complexity, and ambiguity, silos are a significant obstacle for the business future. Replacing silo, single-function teams, with multi-function teams is the only way to create organizations that can always deal with the future.
Specializations and silos are good principles for building machines, but organizations are not machines. Organizations are a living organism
If we want organizations to be successful in a complex, changing and unexpected world, we need to implement functions and expertise in the same way that our bodies work. Instead of dedicated departments, we need to define functions that