Where to focus to influence people?

Leadership or management is the art of influence or direct people and things. Things are not complex and therefore are less of a challenge. People are very complex. This video use system thinking Iceberg model for behavior to suggest where you should put most of your effort. I discuss Events, Patterns, Structure, and mental models. 

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Scroll to Top
%d bloggers like this: