Systems Thinking

Resolving complex problems – setting a scope

One of the main challenges with complex problems is the sheer amount of interlinks between different elements that taking part in the problem domain. In the business world, it will be the interlinks between people, groups, management artifacts (policies, structure, roles & responsibilities, processes, incentives, etc). Those interlinks create many connections between people, teams, groups, …

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Direct feedback loops

Feedback loops establish when there is circular feedback between teams in organizations and their customers. This functionality sometimes manipulated by management practices that decided to be the middle man in the feedback loop.  This short video explains what are feedback loops, what are their role in continuous improvement, and why management practices should focus on …

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