Workplace conflict costs the American market $450B a year. Most organizations focus on resolving conflicts. At Galaxies, our focus is preventing them. What are the primary forces behind workplace conflict? We have identified three primary causes. First, ill-defined lines of communication throughout the workforce. Secondly, ill-defined roles and responsibilities and finally, unclear expectations. Galaxies has developed a unique solution and approach which will decrease conflicts by increasing the visibility into accountabilities and expectations. We will provide processes to lesson gaps between job descriptions and reality. Our solution resolves conflicts before they become personal (and often immutable) and brings the visibility necessary to stave off conflicts before they arise helping the bottom line.